Re: Baja Fresh, my co-worker bought me a cap, which I left there. When I went to retrieve it a day later, they told me they threw it in the garbage.
Then, pursuant to this scary as hell article about the calories and fat in desserts:
http://food.yahoo.com/blog/hungrygirl/9000/scary-sweet-hg-s-restaurant-dessert-
shockers-and-awesome-alternatives/
I wrote Maggie Moo's and Potbelly's.
Re: Maggie Moo's, they won't let me order a kiddie size, and I have to throw 1/2 of their small size in the garbage.
Re: Potbelly, look at this ridiculous e-mail chain:
Me to Potbelly:
I went to Potbelly to get a yogurt smoothie. I asked for nutritional information (fat, calories) and they said they had none at the store. They instead sent me to the website, which does not list nutritional facts for any desserts, including shakes and smoothies. Even McDonald's lists this information. Very disappointing and odd. Why do you leave this information off?
Their response:
Hi Andrew ~
We're sorry for leaving you disappointed. The information we have posted is all that we have available and wanted provide what we had. I am excited to tell you that we're in the process of revising that analysis to include our entire menu and hope to have results soon. Sorry about the delay.
Best regards,
Laura Berrones
Speaker of the House
Potbelly Sandwich Works
My two responses:
#1: Thanks Laura, for your quick response.
I am confused. Are you saying that you don't know the caloric and fat content for your desserts? It is hopefully available internally. Can you let me know how many fat and calories are in a chocolate yogurt smoothie?#2: Hi Laura,
I have spoken to a bunch of people and we all think it is an absurd and egregious statement that you don't have nutritional information "available" for items of food that you sell. Please put your supervisor in touch with me promptly.
Sincerely,
Andrew
8 comments:
My favorite at-work time-waster is reading and posting on Weight Watchers message boards. The members there write letters like this (requesting nutrition info) ALL THE TIME and get responses exactly like this.
The explanation that I've heard that I do buy is that the exact makeup of their foods varies by region (you may have noticed, for example, that you have to tell the Starbucks website where you live before they'll give you numbers).
The variations on food formulas is something that happens organically over the years - different franchise owners will try to cut corners in different ways - so aggregating accurate data and breaking it out by region can be really time-consuming.
The stinky part is that many chains aren't willing to take that time because 1) they don't see the public benefit of doing so and 2) no one is forcing them to.
Keep writing letters!
way to go!
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